Support

Lugbook

Need a hand with Lugbook? We're a small operation and read every message.

Email us: support@lugbook.app
We aim to reply within a couple of business days.

Common questions

How do I delete my account and data?

Open the app and go to Settings → Delete Account. This permanently removes your account, vehicles, logs, and uploaded photos. The action is final and can't be undone.

Is my data private?

Yes. Lugbook shows no ads and uses no third-party analytics or tracking. We don't sell your data. See our Privacy Policy for the details.

How do reminders work?

You can set maintenance schedules based on mileage, time, or both. Lugbook sends a local notification when an interval is coming due so you don't miss it.

How do I transfer a vehicle to someone else?

From a vehicle's screen, choose Transfer and enter the recipient's email. They must have a Lugbook account and accept the transfer, which moves the vehicle's full history to them. Either party can decline.

I'm not getting my sign-in code.

Lugbook signs you in with a one-time code sent by email. Check your spam folder, make sure the address is correct, and request a new code if it's been a few minutes. Still stuck? Email us.

How does MPG tracking work?

Log your fill-ups (odometer, gallons, price) and Lugbook calculates real-world MPG between full-tank fill-ups, plus your cost per mile. Partial fill-ups are fine — they're counted toward the next full-to-full window.

What's included free, and what does Pro add?

One vehicle is free with everything included — logging, reminders, fuel & MPG, costs, recalls, transfers, and PDF export. Lugbook Pro adds unlimited vehicles and more photo attachments. Pricing and a free trial are shown in the app.

How do I cancel or manage my subscription?

Subscriptions are billed by Apple. On your iPhone, go to Settings → [your name] → Subscriptions → Lugbook to change or cancel. Cancelling keeps Pro active until the end of the period you paid for, and your data is never deleted when a subscription ends.

I resubscribed / switched phones and Pro isn't showing.

Open the upgrade screen in the app and tap Restore Purchases. Make sure you're signed in to the same Apple Account that made the original purchase.

Which devices are supported?

Lugbook is available for iPhone on the App Store. An Android version is planned.